Privacy Policy

Welcome to customer-repair.co.in. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.customer-repair.co.in, use our services, or interact with us.

2. Information We Collect

We may collect and process the following types of personal information:

a. Personal Identification Information: Name, address, email address, phone number, and any other information you provide us during the booking or inquiry process.

b. Payment Information: Credit card details or other payment information necessary to process payments for our services.

c. Technical Data: IP address, browser type, operating system, and other technical data collected through cookies and similar technologies.

d. Service Data: Information related to the appliances you need repaired, including make, model, and any issues reported.

3.How We Use Your Information

We use the information we collect for the following purposes: a. To Provide Services: To schedule and perform repair services, communicate with you about your appointments, and provide customer support. b. To Process Payments: To process transactions and send you invoices or receipts. c. To Improve Our Services: To understand how our services are being used and to enhance the user experience on our website. d. To Communicate With You: To send you updates, promotional materials, and other information related to our services, subject to your communication preferences. e. To Ensure Security: To protect our website, services, and customers from fraud, abuse, and unauthorized access. 4. Sharing Your Information We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below: a. Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. b. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). c. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. 5. Data Security We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. 6. Your Rights Depending on your jurisdiction, you may have the following rights regarding your personal information: a. Access: The right to request access to the personal information we hold about you. b. Correction: The right to request that we correct any inaccurate or incomplete information. c. Deletion: The right to request that we delete your personal information. d. Objection: The right to object to the processing of your personal information. e. Data Portability: The right to request a copy of your personal information in a structured, commonly used, and machine-readable format. 7. Cookies We use cookies and similar tracking technologies to enhance your experience on our website. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly. 8. Third-Party Links Our website may contain links to third-party websites. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of these websites before providing them with your personal information. 9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.

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